BOOST EFFICIENCY WITH REBADGING

Rebadging drives cost efficiency and scalability


Rebadging your in-house customer service lets you focus on your core business functions while retaining top talent, giving you a competitive edge.

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SOLUTIONS

Seamless workforce solutions


We ensure that our processes are compliant with local labor laws and regulations, respecting and protecting the rights of employees. We also work closely with client organizations to maintain business continuity and mitigate any potential service disruption.

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Reduce layoffs
Avoid mass layoffs for a stable workplace.
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Keep talent
Protect experienced and knowledgeable employees.
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Ease transition
Leverage existing employees’ skills to make transitions seamless.
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Reduce costs
Reduce the overhead costs of maintaining an in-house team.
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Improve operations
Gain greater efficiency and accuracy with advanced technologies.
TAILORED SOLUTIONS

We can address your specific needs

Experience rapid market entry and effortless setup with our services while also benefiting from our local expertise, technology, and resources.

Reduce spending through centralization and cloud-first strategy.

Benefit from our knowledge with local labor laws across the world.

Customer service outsourcing allows you to expand your core business by focusing resources on growth and new markets, leveraging our top BPO company expertise.

"We have successfully rebadged over 100,000 individuals in the last 12 years, which is a testament to our proven expertise in this complex area. This has delivered more cost-efficient operations for our clients, better customer service for their customers, and greater career opportunities for their people."
Eric Dupuy
Chief Business Development Officer at TP
TP case study brochure featuring Booking.com and a smiling woman holding a laptop, titled “Outsourcing with ease through rebadging.”
TP case study brochure featuring Booking.com and a smiling woman holding a laptop, titled “Outsourcing with ease through rebadging.”
CLIENT STORIES

Booking.com: Outsourcing with ease through rebadging


In a highly competitive travel industry, Booking.com partnered with TP to address seasonal demand, high operational costs, and multilingual support needs. Through a rebadging strategy, TP transitioned Booking.com’s in-house teams and facilities, preserving talent, reducing costs, and enhancing agility while ensuring operational continuity and driving sustainable growth.

GAIN INSIGHTS

Transitioning from an in-house (or “captive’’) model


With the captive model, companies establish and manage businesses in lower-cost locations. Learn more about how rebadging can transform your in-house customer service.

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EXPERT INSIGHTS

Increase your knowledge

Ready to partner with TP?