TP integrates agentic AI solutions to help clients scale smarter, combining AI and human expertise to enhance customer experience and back-office performance with greater emotional intelligence and efficiency.
Our agentic AI solutions offer a modular, secure, and efficient approach, by integrating cutting-edge AI with deep industry expertise and operational excellence, helping each client scale intelligently, serve customers more personally, and drive real, sustainable growth. From the back office to the customer front line, we make AI work for you.
AI Strategic Partners
We collaborate with best-in-class AI technology partners to help clients scale operations, improve global customer interactions, and achieve measurable business outcomes, with flexibility, speed, and security.
Agentic AI: unlocking new levels of operational efficiency
TP empowers organizations to streamline complex workflows, reduce manual workloads, and improve performance across back-office and customer operations.
This AI-powered solution intelligently automates tasks, accelerates processing times, and allows teams to focus on high-value activities, all while integrating securely with enterprise platforms.
Agentic Solutions: voice AI agents powering effortless conversations
TP enables businesses to deliver personalized, always-available voice support across channels and languages.
This AI-driven voice platform connects seamlessly with enterprise systems, adapts to customer needs, and ensures faster, consistent, multilingual support, improving engagement and optimizing operations.
Our agentic solutions deliver task execution with human oversight, enabling greater scale, speed, and consistency. By eliminating mundane tasks, we free up experts to focus on higher-value work while maintaining full visibility and control. This allows organizations to scale faster, personalize smarter, and orchestrate operations with greater emotional intelligence, personalization, and efficiency.
Our agentic solutions deliver task execution with human oversight, enabling greater scale, speed, and consistency. By eliminating mundane tasks, we free up experts to focus on higher-value work while maintaining full visibility and control. This allows organizations to scale faster, personalize smarter, and orchestrate operations with greater emotional intelligence, personalization, and efficiency.
TP transforms professional services by applying agentic AI to automate core back-office processes, including finance and accounting, collections, recruitment, and more. We deliver customized, tech-agnostic solutions designed to integrate with existing enterprise systems. AI-powered agents can reason, learn from past data and workflows, and continuously improve over time. They autonomously execute complex multi-step tasks, make intelligent decisions, and collaborate seamlessly with humans, significantly enhancing productivity and resilience.
Analyze information and make intelligent decisions based on logic and context.
Learn from historical data and workflows to continuously improve performance.
Complete complex, multi-step tasks independently, without human intervention.
Collaborate seamlessly with humans and other software systems, integrating into existing operations.
Escalate to human TP experts when necessary, through predefined workflows.
Automate complex workflows, reducing manual effort and boosting overall efficiency.
Ensure enterprise-grade security and governance.
We are taking customer engagement to the next level with natural, intelligent voice AI agents that scales seamlessly to handle unlimited conversations, ensuring consistent performance as your business grows. Here are some advantages:
Deliver 24/7 support across all channels, reducing wait times and boosting reliability.
Automate routine tasks like routing and authentication to streamline operations
Resolve requests efficiently, enhancing customer satisfaction.
Provide multilingual AI voice support in 137 languages and dialects, expanding global reach.
Boost Average Handle Time (AHT), first-call resolution, and customer satisfaction.
Transform traditional self-service channels such as chatbots and Frequent Asked Questions (FAQs) into dynamic, scalable self-help experiences that strengthen customer engagement and brand loyalty.
Agentic AI is an approach where autonomous AI agents can set goals, plan, and execute tasks to achieve business outcomes. It works by combining multiple specialized agents that collaborate, adapt to context, and escalate to human experts when needed, creating workflows that are more flexible and scalable than traditional automation.
Generative AI is designed to produce content such as text, images, or code in response to prompts. Agentic AI, on the other hand, goes beyond generation: it reasons, makes decisions, and takes autonomous actions to complete processes. While Generative AI answers, Agentic AI acts.
Agentic AI can optimize both customer-facing and internal processes. In CX, it manages ticket routing, supports self-service, and enables multilingual interactions. In back-office, it automates finance, HR, and IT tasks, proactively identifying exceptions that require human oversight.
The Agentic AI framework integrates modular agents into enterprise workflows. For CX, it connects accent softening, translation, and knowledge bases to improve real-time interactions. For back-office, it links data services, analytics, and automation tools to streamline operations like accounting, procurement, or workforce management.
Enterprises benefit from:
Alongside Agentic AI, TP offers a full portfolio of AI-powered business services.
Together, these capabilities enable enterprises to optimize operations, innovate with confidence, and deliver better business outcomes.
