With an initial capacity of 50 workstations, TP in Lebanon is utilizing the latest customer contact center technology to provide its clients with a full range of services in Inbound and Outbound Telemarketing and Teleservices, Marketing Research and Outsourced Customer Relationship Management (CRM). TP also employs more than 30 FTEs specializing in visa application and biometric data collection services, including provision of information services, and back-office processing tasks.
Smarter solutions
Seamless operations
Global scale with local expertise
A culture of caring
Digital strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle
Intelligent automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
