TP in Malaysia is a multilingual hub that supports services in more than 18 languages and dialects in Asia. As the first BPO company in Penang, TP in Malaysia has seen rapid growth since its establishment in 2017 with 2 sites in the island by 2019.
As a premier APAC Multi-Lingual outsourcing partner providing a “High-Tech, High Touch” experience for clients, stakeholders and employees, the company represents #EverythingAsia with more than 3,000 full-time employees today.
With a highly-refined culture of Live-Work-Play in Penang, TP in Malaysia commits to world-class leadership, subject matter expertise and positive results for our clients to help make TP into the Frost & Sullivan’s Asia Pacific Contact Centre Provider of the Year for eight years in a row.
Also, TP in Malaysia is Great Place to Work (GPTW) certified.
Teleperformance in Malaysia is a one-stop multi-lingual hub serving over 18 languages and clients across Asia Pacific. Come and join our diverse and talented multi-cultural team in Penang and Kuala Lumpur!
Our locations
TELEPERFORMANCE MALAYSIA SDN. BHD.
One Precinct: Lengkok Mayang Pasir 1, Bandar Bayan Baru, 11900 Bayan Lepas, Pulau Pinang
Livingston Tower: 170, Jalan Argyll, George Town, 10050 George Town, Pulau Pinang
GBS@Mahsuri: No. 1A, Persiaran Mahsuri, Bayan Baru, 11900 Bayan Lepas, Pulau Pinang
Kelana Centre Point: 3, Jalan SS 7/19, Ss 7, 47301 Petaling Jaya, Selangor
Advance your brand through digital transformation
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital Strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle
Intelligent Automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
TP offers the most comprehensive solution set and innovative shoring options to ensure the resilience, agility, and flexibility necessary for sustaining market relevance and driving long-term success. We transitioned more than 220,000 active employees to work-at-home during the COVID-19 crisis in just eight weeks to ensure enterprise resiliency now and in the long term. So, we have become the largest global provider of remotely-delivered CX in the world with over 220,00 active employees working from home.
TP in Malaysia is on a holiday island in Penang. Our one-stop multi-lingual hub serves all kinds of companies across Asia Pacific. We speak many languages and dialects and we come from all over all the world. We value diversity, equity and inclusion.
We are trusted with billions of unique interactions worldwide.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
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Connect with Us.