Business Intelligence Analyst

Key Responsibilities:

Attend recurrent & ad-hoc internal & external meetings, reviews and presentations.
Contribute to PSP / DMAIC sessions with data and suggestions.
Contribute to the onboarding of new team members acting as mentor.
Develop / maintain reports related to the activities of his / area.
Participate to agile teams & workgroups by contributing with data, facts and suggestions.
Participate to corporate and external audits.
Participate to the foundation and continuous education training activities of his / her role, (in-classroom, e-learning, internally or client - driven).
Report back to management the outcome of his / her actions, tasks, highlights eventual risks & opportunities and proposes preventive and / or corrective actions.
Support the continuous improvement effort of the company by contributing with ideas & data, sharing experience, participating to workgroups and initiatives.
Be positive and proactive and have a desire for applying continuous improvement processes
Adhere to Teleperformance Rules & Regulations on personal & performance data Confidentiality & Security
Adhere to Internal and External Standards as those released by the Steering Committees
Attend recurrent trainings published by the Client/Company on a regular basis

Qualifications & Experience:

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