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Our commitments

Science-based targets (SBTi)


Carbon reduction targets*


Climate pledge


Net Zero by 2040, 10 years ahead of the Paris agreement


Renewable energy


Increase the use of renewable energy



* Teleperformance is currently defining its 2030 targets. These targets, aligned with a global warming trajectory limited to 1.5°C and integrating the operations acquired from Majorel, are currently being validated.

Energy efficiency

  • Energy management systems
  • Green building criteria
  • Green IT equipment



Renewable energy

  • Green tariffs
  • Energy Attribute Certificates (EAC)
  • Solar panels



Digital transformation

  • Reduced emissions through digital solutions
  • TP Cloud Campus (work-from-home solution)
  • Migration towards cloud services



Waste management

  • Office waste: recycling of plastics and furniture, waste reduction and sorting at source.
  • Circularity: e-waste, repairs, recycling and donations
  • Employee engagement and awareness-raising.

  • Training and volunteering campaigns

  • Client and supplier partnerships
  • Global partnership with One Tree Planted, over 525,000 trees planted

  • Biodiversity conservation campaigns

  • World Cleanup Day
  • GRI Integrated Report

  • Task Force on Climate-related Financial Disclosures | TCFD

  • Carbon Disclosure Project | CDP

  • Compliance with ISO 14001

Award


Teleperformance was designated by the Financial Times' 2024 ranking of Europe's Climate Leaders as one of 600 leaders that reduced their greenhouse gas emissions between 2017 and 2022.

Our environmental performance indicators

" Carbon emission reduction targets are part of the long-term remuneration criteria for the Group's executive directors and over 600 key managers. "
Clémentine Gauthier
Global SVP, Corporate Social Responsibility

Raising environmental awareness is a fundamental part of our actions