TP started operations in Costa Rica at the beginning of 2010, and is located in Lindora and Rohrmoser. TP in Costa Rica currently has 1,400 employees and operations in six languages (Spanish, English, French, Italian, Portuguese, and German) on a 24X7 basis. We provide services to four continents. The original customers served by this contact center were of a global financial group. Since TP in Costa Rica opened, there has been an amazing transformation, which is supported by talented and passionate people determined to be the best at what they do. Our global best practices, standards, and know-how provide a strong foundation and the right environment to succeed in the heart of Central America.
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital Strategies
Advanced solution consulting and design for managing – and optimizing -- the entire customer lifecycle
Intelligent Automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
We are trusted with billions of unique interactions worldwide.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
