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Hospitality Customer Expert

Peru · Lima
Categoría Customer Service
1712
Full Time
APLICAR AHORA

You’re the Player We’re Missing on This TOP Team:

We're looking for a Hospitality Customer Expert. You will be responsible for responding to user inquiries and providing service by attentively addressing their questions regarding reservations and services. You will handle sensitive information to resolve issues on first contact, while staying informed about our client's products and services to identify possible cross-selling opportunities.

Who You Are:

  • Mr./Mrs. Kindness: Keep every customer engaged with a direct and friendly touch.
  • Solutions Is Your Last Name: Help customers find the perfect solution to their needs with ease and expertise.
  • The Most Careful: Handle sensitive customer data with utmost care and confidentiality.

The TOP Team Is All About:

  • Staying Ahead: Use your intermediate to advanced English proficiency to communicate effectively and grow in a global environment.
  • Strategic Pros: Approach every challenge with a positive attitude and deliver smart, efficient solutions.
  • Anticipating Needs: Be proactive, responsible, empathetic, and confident, always one step ahead.
  • Attentive Ears: Listen closely, capturing every detail to ensure nothing slips through the cracks.

Let’s Talk About Benefits:

  • Personalized Rewards: Earn up to a 15% performance bonus* that reflects your commitment and provides unique opportunities for financial growth and success.
  • Guaranteed Stability: Score a long-term contract from the 7th month because stability and peace of mind are part of the TOP Team vibe.
  • Reliable Pay: Enjoy full coverage and benefits because we’ve got your back.
  • Perks That Pop: Enjoy exclusive brand discounts and all the perks of being part of our crew.
  • Craving for More?: Receive a meal card to enjoy during your breaks and spare time.

      *Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!