Since 2004 we have been established and located in the San Salvador and La Libertad, two of the most important cities of El Salvador. Teleperformance in the El Salvador currently has more than 6,500 employees taking care of more than 15 international clients, mainly from the US. More than 3,500 working stations are being used to serve verticals such as communication, broad band internet service, retail, financial, transportation and logistics, healthcare, wireless, travel, and government.
Smarter solutions
Seamless operations
Global scale with local expertise
A culture of caring
Digital strategies
Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle.
Intelligent automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output.
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations.
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.