AUTOMOTIVE
Leverage advanced customer experience management (CXM) strategies by integrating automotive industry expertise, fostering innovation, and establishing future-ready foundations to meet market demands and deliver superior service.
Let’s overcome your biggest challenges together
Today’s car buyer wants personalized, digitally enabled support before, during, and after they purchase.
Connectivity and data utilization
Leverage digital business services like internet of things (IoT), cloud computing, and AI-powered analytics to enhance operational efficiency, personalize customer experiences, and improve vehicle safety.
Road safety and supply chain optimization
Implement AI-driven technologies like 2D/3D computer vision for safer driving, machine learning (ML) for predictive supply chain analytics, and IoT sensors for proactive vehicle maintenance.
Evolving sales models
Adopt lifestyle-centered sales approaches by creating community hubs, offering branded lifestyle products, and integrating digital platforms for ongoing customer engagement.
Customer experience (CX) and loyalty
Use AI-driven tools like smart video assistance (SVA) and omnichannel platforms to provide 24/7 support, streamline interactions, and enhance personalization to build lifelong customer loyalty.
Leverage digital business services like internet of things (IoT), cloud computing, and AI-powered analytics to enhance operational efficiency, personalize customer experiences, and improve vehicle safety.
Implement AI-driven technologies like 2D/3D computer vision for safer driving, machine learning (ML) for predictive supply chain analytics, and IoT sensors for proactive vehicle maintenance.
Adopt lifestyle-centered sales approaches by creating community hubs, offering branded lifestyle products, and integrating digital platforms for ongoing customer engagement.
Use AI-driven tools like smart video assistance (SVA) and omnichannel platforms to provide 24/7 support, streamline interactions, and enhance personalization to build lifelong customer loyalty.
Leverage digital business services like internet of things (IoT), cloud computing, and AI-powered analytics to enhance operational efficiency, personalize customer experiences, and improve vehicle safety.
Implement AI-driven technologies like 2D/3D computer vision for safer driving, machine learning (ML) for predictive supply chain analytics, and IoT sensors for proactive vehicle maintenance.
Adopt lifestyle-centered sales approaches by creating community hubs, offering branded lifestyle products, and integrating digital platforms for ongoing customer engagement.
Use AI-driven tools like smart video assistance (SVA) and omnichannel platforms to provide 24/7 support, streamline interactions, and enhance personalization to build lifelong customer loyalty.
Supercharge customer satisfaction (C-SAT) by delivering precise, timely support.
Information requests
Connected services
E-mobility and charging
Mechanics and after sales
Roadside assistance
Claims and warranties
Marketing and online sales
Dealer and retail services
Short-term vehicle ownership
Concierge services
A global leader in automotive services, we are committed to innovation and leverage our extensive automotive expertise and proven best practices to deliver the best business outcomes for our clients.
Speak to an automotive services expert today
