MEDIA
Let’s tackle your biggest business challenges together
Deliver outstanding support, optimize efficiency, and improve sales opportunities with our unique blend of integrated high-tech and customer experience (CX)-focused digital solutions.
Competitive differentiation
Turn subscriber support into a competitive advantage with seamless support across multiple, integrated channels.
Attracting new subscribers
Intelligent, digital-first demand generation campaigns use data analytics and predictive modeling to target the right prospects with the right offers.
Retaining and up-selling existing accounts
Meet your customers where they are when help is needed and turn every support request into an up-sell opportunity.
Technical troubleshooting
Offer innovative, frictionless troubleshooting options to help customers resolve access or app issues.
Turn subscriber support into a competitive advantage with seamless support across multiple, integrated channels.
Intelligent, digital-first demand generation campaigns use data analytics and predictive modeling to target the right prospects with the right offers.
Meet your customers where they are when help is needed and turn every support request into an up-sell opportunity.
Offer innovative, frictionless troubleshooting options to help customers resolve access or app issues.
Turn subscriber support into a competitive advantage with seamless support across multiple, integrated channels.
Intelligent, digital-first demand generation campaigns use data analytics and predictive modeling to target the right prospects with the right offers.
Meet your customers where they are when help is needed and turn every support request into an up-sell opportunity.
Offer innovative, frictionless troubleshooting options to help customers resolve access or app issues.
Apply our decades of deep, industry-specific experience to accelerate business results.
Optimize the subscriber journey and maximize lifetime value with the right balance between human-centric support and advanced, digitally-driven efficiencies.
Streaming
Network
Cable
Satellite
Deliver exceptional viewer or subscriber support while optimizing operational efficiencies with our proven best practices and a commitment to process excellence.
Elevate CX by seamlessly integrating front and back-office media consulting services, from billing to tech support, ensuring consistent, high-quality assistance that extends the customer lifecycle and builds lasting loyalty.
Boost revenue with dynamic sales programs to maximize customer value through tailored upselling and cross-selling strategies for existing users.
Our unique approach for delivering empathetic, human-centric support augmented by AI has already elevated outcomes for our industry-leading clients around the world.
Provide more effective subscriber support with our expertise in technical support and remote troubleshooting using advanced tools like screen or camera sharing.
Accelerate time-to-market for new service launches and adapt effortlessly to changing business demands by scaling existing offerings up or down with agility and precision.
Our extensive expertise has already helped achieve, and often exceed, their business goals. Let us put our proven practices, advanced solutions, and human-centric support to work for your business.
As the CX engine for over two-thirds of the world’s most valuable brands, TP delivers innovative, industry-specific solutions with a proven track record of excellence. Successful business impact from or a leading subscription media company:
Speak with a digital business services expert today
