TP established its operations in Romania in 2004, and has rapidly grown to become the leader in the local market. Teleperformance in Romania has offices in Bucharest and currently operates 100% remotely with 1400+ employees and growing. Serving mainly the global market, the company provides a wide range of omnichannel services, amongst which worth mentioning are: customer care, tech support, back-office processing, translation & localization, visa and consular services, and many others to the big players of the global market, including gaming companies, telecommunication, travel, insurance, automotive, FinTech, and IT & C.
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital Strategies
Advanced solution consulting and design for managing – and optimizing -- the entire customer lifecycle
Intelligent Automation
Automation strategies that use AI and machine learning to accelerate contact resolution or functional output
Advanced Analytics
Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations
A Perfectly Balanced Approach
Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.
We are trusted with billions of unique interactions worldwide.
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.
