Questions to be answered, information that takes a long time to access, data flowing through different channels, flying SMS and multiple screen clutter.
Wouldn't you like to manage all and more on one screen?
It is possible, thanks to Artflow!
With its flexible structure, Artflow enables to reach the right answers quickly with the right flow and directions.
With Dynamic Flow's drag-and-drop feature, you can easily design and modify your streams. These changes are reflected on the respective user screens without waiting for any software update.
With Dynamic Form module many categories to use within a form can be easily added in the desired format. And again reflected on user screens in real time. In addition, the versioning feature protects previous scenarios and keeps track of changes.
With Advanced Scripting module you can create personalized scripts for different customer segments or scenarios, to can deliver extraordinary customer experiences by increasing your business efficiency. By its dynamic structure, it takes only a few minutes to create your content.
We create scenarios and determine flows with our customer with Decision Tree. Flow system, forms, frequently asked questions / knowledge base or advanced call text modules are created in accordance with the nee
With FAQ module you can create a knowledgebase by predefined questions and answers and other necessary information to be used during interactions. With this keyword search system, the time to reach the right information is shortened and customer satisfaction increases noticeably.
Key Strenghts
Interested in world-class digital integrated business services for stronger customer relationships?
We are a global leader in solution design, business optimization strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, Teleperformance offers the market’s most comprehensive service portfolio. Today’s businesses need an agile, digital services partner to ensure long-term success. With an extensive and proven track record in making each interaction matter across all industries and regions. Teleperformance can deliver more intelligent and integrated customer experiences balanced with human understanding and empathy.
